Welcome to the InfoSci Platform
Workforce Development and E-Competency in Mental Health Services

Workforce Development and E-Competency in Mental Health Services

Simone N. Rodda, Max W. Abbott, Nicki A. Dowling, Dan I. Lubman
Copyright: © 2017 |Pages: 18
ISBN13: 9781522518747|ISBN10: 1522518746|EISBN13: 9781522518754
DOI: 10.4018/978-1-5225-1874-7.ch014
Cite Chapter Cite Chapter

MLA

Rodda, Simone N., et al. "Workforce Development and E-Competency in Mental Health Services." Workforce Development Theory and Practice in the Mental Health Sector, edited by Mark Smith and Angela F. Jury, IGI Global, 2017, pp. 284-301. https://doi.org/10.4018/978-1-5225-1874-7.ch014

APA

Rodda, S. N., Abbott, M. W., Dowling, N. A., & Lubman, D. I. (2017). Workforce Development and E-Competency in Mental Health Services. In M. Smith & A. Jury (Eds.), Workforce Development Theory and Practice in the Mental Health Sector (pp. 284-301). IGI Global. https://doi.org/10.4018/978-1-5225-1874-7.ch014

Chicago

Rodda, Simone N., et al. "Workforce Development and E-Competency in Mental Health Services." In Workforce Development Theory and Practice in the Mental Health Sector, edited by Mark Smith and Angela F. Jury, 284-301. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-1874-7.ch014

Export Reference

Mendeley
Favorite

Abstract

Online chat and email are two of the most popular ways of providing e-mental health. Online chat is synchronous communication in a virtual chat room where client and counselor meet at the same time. In contrast, email is referred to as asynchronous because it can be accessed without the synchronous presence of client and counselor. There has been a rapid increase in the demand for chat and email over recent years and much of the demand has been met by services that have traditionally provided helplines or crisis support. This chapter provides an overview of the key issues associated with the delivery of e-mental health services and workforce development. This includes an examination of the range of options for providing e-mental health and key issues to consider when working online. The chapter concludes with a brief exploration of issues associated with client suitability for e-mental health via chat and email.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.