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Working Anywhere for Telehealth

Working Anywhere for Telehealth

Yvette Blount, Marianne Gloet
Copyright: © 2017 |Pages: 24
ISBN13: 9781522523284|ISBN10: 1522523286|EISBN13: 9781522523291
DOI: 10.4018/978-1-5225-2328-4.ch009
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MLA

Blount, Yvette, and Marianne Gloet. "Working Anywhere for Telehealth." Anywhere Working and the New Era of Telecommuting, edited by Yvette Blount and Marianne Gloet, IGI Global, 2017, pp. 223-246. https://doi.org/10.4018/978-1-5225-2328-4.ch009

APA

Blount, Y. & Gloet, M. (2017). Working Anywhere for Telehealth. In Y. Blount & M. Gloet (Eds.), Anywhere Working and the New Era of Telecommuting (pp. 223-246). IGI Global. https://doi.org/10.4018/978-1-5225-2328-4.ch009

Chicago

Blount, Yvette, and Marianne Gloet. "Working Anywhere for Telehealth." In Anywhere Working and the New Era of Telecommuting, edited by Yvette Blount and Marianne Gloet, 223-246. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-2328-4.ch009

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Abstract

Clinicians (general practitioners, specialists, and allied health professionals) are experts in medicine, not technology. The delivery of health care using technology includes changes to the way the clinician works; in effect, they work from anywhere. This study examined telehealth adoption from the perspective of clinicians. Data was collected from 44 in-depth interviews undertaken with a variety of Australian clinicians. The findings show that telehealth is a complex endeavour involving multiple stakeholders. While the potential of telehealth service provision is significant, the realities of delivering telehealth services involve many challenges for clinicians. These include technology-related issues; lack of funding and financial incentives for telehealth; the changing skills and capabilities required by clinicians who engage in telehealth consultations; as well as changes to business processes resulting from the introduction in a complex environment. A conceptual model for the adoption of sustainable telehealth is proposed for better understanding of these complexities.

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