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Critical Success Factors in Electronic Health Records (EHR) Implementation: An Exploratory Study in North India

Critical Success Factors in Electronic Health Records (EHR) Implementation: An Exploratory Study in North India

Navneet Kaur Bajwa, Harjot Singh, Kalyan Kumar De
Copyright: © 2017 |Volume: 12 |Issue: 2 |Pages: 17
ISSN: 1555-3396|EISSN: 1555-340X|EISBN13: 9781522511663|DOI: 10.4018/IJHISI.2017040101
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MLA

Bajwa, Navneet Kaur, et al. "Critical Success Factors in Electronic Health Records (EHR) Implementation: An Exploratory Study in North India." IJHISI vol.12, no.2 2017: pp.1-17. http://doi.org/10.4018/IJHISI.2017040101

APA

Bajwa, N. K., Singh, H., & De, K. K. (2017). Critical Success Factors in Electronic Health Records (EHR) Implementation: An Exploratory Study in North India. International Journal of Healthcare Information Systems and Informatics (IJHISI), 12(2), 1-17. http://doi.org/10.4018/IJHISI.2017040101

Chicago

Bajwa, Navneet Kaur, Harjot Singh, and Kalyan Kumar De. "Critical Success Factors in Electronic Health Records (EHR) Implementation: An Exploratory Study in North India," International Journal of Healthcare Information Systems and Informatics (IJHISI) 12, no.2: 1-17. http://doi.org/10.4018/IJHISI.2017040101

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Abstract

Electronic Health Records (EHR) has been the subject of much academic discussion in recent times. The impact that a successful implementation of EHR can have on a hospital cannot be overstated. Factors which are crucial to successful implementation of an EHR system are commonly known as Critical Success Factors (hereinafter referred to as CSFs). Purpose: The present study investigates the role of CSFs in implementation process of EHR systems in north Indian multispecialty hospitals. Design: The questionnaire has been distributed to 12 hospitals which have been using EHR technology. Findings: It has been concluded that three out of the five CSFs included in the study, play a more important role than the other two factors. Research limitations: The factors have not been considered separately based upon pre-implementation scenario and post-implementation phase. Originality: The study attempts to outline the impact of EHR systems on successful operational performance of hospitals.

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