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Patient Safety in Community Care: E-Health Systems and the Care of the Elderly at Home

Patient Safety in Community Care: E-Health Systems and the Care of the Elderly at Home

Ken Eason, Patrick Waterson
Copyright: © 2017 |Pages: 16
ISBN13: 9781522522379|ISBN10: 1522522379|EISBN13: 9781522522386
DOI: 10.4018/978-1-5225-2237-9.ch051
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MLA

Eason, Ken, and Patrick Waterson. "Patient Safety in Community Care: E-Health Systems and the Care of the Elderly at Home." Healthcare Ethics and Training: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2017, pp. 1075-1090. https://doi.org/10.4018/978-1-5225-2237-9.ch051

APA

Eason, K. & Waterson, P. (2017). Patient Safety in Community Care: E-Health Systems and the Care of the Elderly at Home. In I. Management Association (Ed.), Healthcare Ethics and Training: Concepts, Methodologies, Tools, and Applications (pp. 1075-1090). IGI Global. https://doi.org/10.4018/978-1-5225-2237-9.ch051

Chicago

Eason, Ken, and Patrick Waterson. "Patient Safety in Community Care: E-Health Systems and the Care of the Elderly at Home." In Healthcare Ethics and Training: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1075-1090. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-2237-9.ch051

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Abstract

The increasing number of elderly people in need of health and social care is putting pressure on current services to develop better ways of providing integrated care in the community. It is a widely held belief that e-health technologies have great potential in enabling and achieving this goal. This chapter reviews a number of technologies used for this purpose: telecare, telehealth, telemedicine, electronic patient record systems, and technologies to support mobile working. In each case, technocentric-design approaches have led to problematic implementations and failures to achieve adoption into the routine of delivering healthcare. An examination of attempts to implement major changes in the service delivery of integrated care shows that e-health technologies can be successfully implemented when they are seen as an intrinsic part of the creation of a complete system. However, the design process required for successful delivery of these services is challenging; it requires sustained and integrated development work by clinical staff and technologists coordinating their work on process changes, organisational developments, and technology implementations.

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