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Business Process Management in the Classroom

Business Process Management in the Classroom

Ashwini Sarvepalli, Joy Godin
Copyright: © 2017 |Volume: 19 |Issue: 2 |Pages: 12
ISSN: 1548-7717|EISSN: 1548-7725|EISBN13: 9781522511007|DOI: 10.4018/JCIT.2017040102
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MLA

Sarvepalli, Ashwini, and Joy Godin. "Business Process Management in the Classroom." JCIT vol.19, no.2 2017: pp.17-28. http://doi.org/10.4018/JCIT.2017040102

APA

Sarvepalli, A. & Godin, J. (2017). Business Process Management in the Classroom. Journal of Cases on Information Technology (JCIT), 19(2), 17-28. http://doi.org/10.4018/JCIT.2017040102

Chicago

Sarvepalli, Ashwini, and Joy Godin. "Business Process Management in the Classroom," Journal of Cases on Information Technology (JCIT) 19, no.2: 17-28. http://doi.org/10.4018/JCIT.2017040102

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Abstract

Organizations are increasingly adopting Business Process Management (BPM) approaches growing the need for BPM expertise in the industry (Bandara et al., 2010). This has resulted in growing demand for college graduates who have a thorough knowledge of business processes (Lee, 2008). Hadidi (2014) pointed out that development of courses and programs in BPM area has received huge consideration in academia during recent times. This paper presents a classroom activities for teaching Business Process Management using a paper-based simulation game conducted as part of an undergraduate IS course. The paper discusses various class activities involved such as execution of the simulation game, creation of graphical representations of processes followed in the game, and creation of Business Process models using Microsoft Visio software. A post-test survey was conducted to evaluate the understanding of BPM concepts learned and analyze the effectiveness of the simulation game. The paper concludes with recommendations for future research.

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