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Personal Interaction Drives Innovation: Instrumental Guanxi-Based Knowledge Café Approach

Personal Interaction Drives Innovation: Instrumental Guanxi-Based Knowledge Café Approach

Muhammad Waseem Bari, Meng Fanchen
Copyright: © 2017 |Pages: 25
ISBN13: 9781522523949|ISBN10: 1522523944|EISBN13: 9781522523956
DOI: 10.4018/978-1-5225-2394-9.ch007
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MLA

Bari, Muhammad Waseem, and Meng Fanchen. "Personal Interaction Drives Innovation: Instrumental Guanxi-Based Knowledge Café Approach." Handbook of Research on Tacit Knowledge Management for Organizational Success, edited by Dhouha Jaziri-Bouagina and George Leal Jamil, IGI Global, 2017, pp. 176-200. https://doi.org/10.4018/978-1-5225-2394-9.ch007

APA

Bari, M. W. & Fanchen, M. (2017). Personal Interaction Drives Innovation: Instrumental Guanxi-Based Knowledge Café Approach. In D. Jaziri-Bouagina & G. Jamil (Eds.), Handbook of Research on Tacit Knowledge Management for Organizational Success (pp. 176-200). IGI Global. https://doi.org/10.4018/978-1-5225-2394-9.ch007

Chicago

Bari, Muhammad Waseem, and Meng Fanchen. "Personal Interaction Drives Innovation: Instrumental Guanxi-Based Knowledge Café Approach." In Handbook of Research on Tacit Knowledge Management for Organizational Success, edited by Dhouha Jaziri-Bouagina and George Leal Jamil, 176-200. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-2394-9.ch007

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Abstract

Based on knowledge sharing, transaction cost, and networking theories, the present study investigates the effects of instrumental guanxi-based physical knowledge café (IGPKC) and instrumental guanxi-based virtual knowledge café (IGVKC) on innovation capabilities. Relational psychological contract (RPC) acts as a mediator between IGPKC & IGVKC and innovation capabilities. Present study surveys 210 employees of software development Chinese firms and analyzes results through PLS-SEM. This study finds IGPKC and IGVKC have a significant effect on innovation capabilities and RPC partially mediates this effect. Through importance-performance matrix analysis (IPMA), it establishes that IGVKC has high importance but less performance than IGPKC and RPC for innovation capabilities. Thus, management needs to enhance the performance of IGVKC by following the trust commitment theory. The present study has implications for Chinese organizations to enhance their innovation capabilities and for the Chinese government to promote knowledge base economy with low transaction cost.

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