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The Impact of Culture on the Perception of Information System Success

The Impact of Culture on the Perception of Information System Success

Hafid Agourram
Copyright: © 2009 |Pages: 16
ISBN13: 9781605661469|ISBN10: 1605661465|ISBN13 Softcover: 9781616926205|EISBN13: 9781605661476
DOI: 10.4018/978-1-60566-146-9.ch009
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MLA

Agourram, Hafid. "The Impact of Culture on the Perception of Information System Success." Global Implications of Modern Enterprise Information Systems: Technologies and Applications, edited by Angappa Gunasekaran, IGI Global, 2009, pp. 156-171. https://doi.org/10.4018/978-1-60566-146-9.ch009

APA

Agourram, H. (2009). The Impact of Culture on the Perception of Information System Success. In A. Gunasekaran (Ed.), Global Implications of Modern Enterprise Information Systems: Technologies and Applications (pp. 156-171). IGI Global. https://doi.org/10.4018/978-1-60566-146-9.ch009

Chicago

Agourram, Hafid. "The Impact of Culture on the Perception of Information System Success." In Global Implications of Modern Enterprise Information Systems: Technologies and Applications, edited by Angappa Gunasekaran, 156-171. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-146-9.ch009

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Abstract

Research has showed that social and socio-technical concepts are influenced by culture. The objective of this chapter is to explore how the socio-technical concept of information system success is defined and perceived by a group of French managers. The results show that culture does influence IS success perception. The study has many implications for both academic and practice communities. The results are especially important to multinational organizations that standardize IS in different cultures including France. The research case is a multibillion dollar Canadian multinational organization which decided to standardize an Enterprise Resource Planning (ERP) system in all its worldwide subsidiaries.

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