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Relationships Among Dimensions of Online Second-Hand Shopping, Satisfaction, and Repurchase Intention

Relationships Among Dimensions of Online Second-Hand Shopping, Satisfaction, and Repurchase Intention

Murali Swapana, Chandrasekaran Padmavathy
Copyright: © 2018 |Volume: 14 |Issue: 1 |Pages: 14
ISSN: 1548-1131|EISSN: 1548-114X|EISBN13: 9781522542742|DOI: 10.4018/IJEBR.2018010106
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MLA

Swapana, Murali, and Chandrasekaran Padmavathy. "Relationships Among Dimensions of Online Second-Hand Shopping, Satisfaction, and Repurchase Intention." IJEBR vol.14, no.1 2018: pp.89-102. http://doi.org/10.4018/IJEBR.2018010106

APA

Swapana, M. & Padmavathy, C. (2018). Relationships Among Dimensions of Online Second-Hand Shopping, Satisfaction, and Repurchase Intention. International Journal of E-Business Research (IJEBR), 14(1), 89-102. http://doi.org/10.4018/IJEBR.2018010106

Chicago

Swapana, Murali, and Chandrasekaran Padmavathy. "Relationships Among Dimensions of Online Second-Hand Shopping, Satisfaction, and Repurchase Intention," International Journal of E-Business Research (IJEBR) 14, no.1: 89-102. http://doi.org/10.4018/IJEBR.2018010106

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Abstract

The purpose of this study is to examine the relationships among dimensions of online second-hand shopping, customer satisfaction, and repurchase intention. Responses obtained from 608 Indian online second-hand shoppers show that the dimensions of online second-hand shopping such as price, website quality, nostalgia, and brand image influence customer satisfaction. In addition, customer satisfaction positively affects repurchase intention. Findings of the present study provide intuitive guidelines for online second-hand marketers in approaching emerging markets through effective online shopping strategies.

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