Welcome to the InfoSci Platform
Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach

Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach

Sandip Mukhopadhyay, Shahrokh Nikou, Harry Bouwman
Copyright: © 2018 |Pages: 23
ISBN13: 9781522550266|ISBN10: 1522550267|EISBN13: 9781522550273
DOI: 10.4018/978-1-5225-5026-6.ch002
Cite Chapter Cite Chapter

MLA

Mukhopadhyay, Sandip, et al. "Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach." Optimizing Current Practices in E-Services and Mobile Applications, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2018, pp. 19-41. https://doi.org/10.4018/978-1-5225-5026-6.ch002

APA

Mukhopadhyay, S., Nikou, S., & Bouwman, H. (2018). Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach. In M. Khosrow-Pour, D.B.A. (Ed.), Optimizing Current Practices in E-Services and Mobile Applications (pp. 19-41). IGI Global. https://doi.org/10.4018/978-1-5225-5026-6.ch002

Chicago

Mukhopadhyay, Sandip, Shahrokh Nikou, and Harry Bouwman. "Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach." In Optimizing Current Practices in E-Services and Mobile Applications, edited by Mehdi Khosrow-Pour, D.B.A., 19-41. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-5026-6.ch002

Export Reference

Mendeley
Favorite

Abstract

Existing literature on control in software development considers only the principal-agency relationship between controller and controlee and this view does not hold true between ecosystems leader and partners, which are independent organizations. This chapter aims to study the critical role played by inter-organizational control mechanisms in the context of mobile platform ecosystems. By utilizing opinions of 38 experts and employing an Analytic Hierarchy Process (AHP) approach, this chapter identifies and ranks the most important roles played by control mechanisms in digital platform. The findings show that ecosystems´ leaders primarily use control to manage or improve its central position in the network to capture a higher share of value of the service. The findings provide further insights on two other roles of control in platform ecosystems: (1) accessing complementary resources and (2) managing interdependency between partners. This chapter contributes to organizational control theory in the context of emerging platform-based ecosystem.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.