Welcome to the InfoSci Platform
Reference Hub36
E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices

E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices

Hans J. Scholl
Copyright: © 2005 |Volume: 1 |Issue: 2 |Pages: 23
ISSN: 1548-3886|EISSN: 1548-3894|ISSN: 1548-3886|EISBN13: 9781615202676|EISSN: 1548-3894|DOI: 10.4018/jegr.2005040102
Cite Article Cite Article

MLA

Scholl, Hans J. "E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices." IJEGR vol.1, no.2 2005: pp.27-49. http://doi.org/10.4018/jegr.2005040102

APA

Scholl, H. J. (2005). E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices. International Journal of Electronic Government Research (IJEGR), 1(2), 27-49. http://doi.org/10.4018/jegr.2005040102

Chicago

Scholl, Hans J. "E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices," International Journal of Electronic Government Research (IJEGR) 1, no.2: 27-49. http://doi.org/10.4018/jegr.2005040102

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

E-government (e-gov) projects have an increasing influence on how government business processes evolve and change. While early e-gov projects focused on government-to-public information and interaction, the second and third wave of e-gov projects also emphasize internal effectiveness and efficiency, along with intra- and interdepartmental as well as intra- and interbranch integration. With these increases in scope and scale of e-gov projects, existing business processes, including core processes, become candidates for improvement and change. While the private-sector-oriented literature on business process change abounds with descriptive and prescriptive accounts, no equivalent has been found in the public-sector-related literature. Although many insights drawn from the private sector may apply, the public sector seems to develop distinct practices. This paper contributes to the understanding of current practices in e-gov-induced business process change, comparing those practices to prescriptions derived from private-sector experience. Among other factors, the more inclusive approach observed in e-gov business process change may explain the higher success rate of public-sector projects compared to those reported from the private sector.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.