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Role of TQM in Sustained Business Performance in Indian Automotive Supply Chain

Role of TQM in Sustained Business Performance in Indian Automotive Supply Chain

Sanjiv Narula, Satwinder Pal, Vinay Saini, Prabhat Saxena, Ajay Goyal, Mohit Yadav
Copyright: © 2018 |Pages: 23
ISBN13: 9781522540380|ISBN10: 1522540385|EISBN13: 9781522540397
DOI: 10.4018/978-1-5225-4038-0.ch006
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MLA

Narula, Sanjiv, et al. "Role of TQM in Sustained Business Performance in Indian Automotive Supply Chain." Harnessing Human Capital Analytics for Competitive Advantage, edited by Mohit Yadav, et al., IGI Global, 2018, pp. 121-143. https://doi.org/10.4018/978-1-5225-4038-0.ch006

APA

Narula, S., Pal, S., Saini, V., Saxena, P., Goyal, A., & Yadav, M. (2018). Role of TQM in Sustained Business Performance in Indian Automotive Supply Chain. In M. Yadav, S. Kumar Trivedi, A. Kumar, & S. Rangnekar (Eds.), Harnessing Human Capital Analytics for Competitive Advantage (pp. 121-143). IGI Global. https://doi.org/10.4018/978-1-5225-4038-0.ch006

Chicago

Narula, Sanjiv, et al. "Role of TQM in Sustained Business Performance in Indian Automotive Supply Chain." In Harnessing Human Capital Analytics for Competitive Advantage, edited by Mohit Yadav, et al., 121-143. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-4038-0.ch006

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Abstract

This chapter creates a place in which TQM (total quality management) differs from business sustainability. Management can focus themselves more accurately when they understand the missing link between these two aspects. It also helps to reduce and eliminate certain wastes related to cost and efficiency and helps to produce better quality with minimum waste. In this study, a TQM framework is developed according to a comprehensive literature review: primary data collection through a structured questionnaire and interview of performers/nonperformers at various levels in different organizations. Analysis of data is used to establish the relationship between attributes of TQM and business sustainability. TQM enhances the cost effectiveness while helping suppliers to produce enhanced quality to their customers and with minimum efforts and lesser rejection. Analysis of data is used to establish the relationship between attributes of TQM and cost effectiveness in an organization.

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