Does User Centered Design, Coherent with Global Corporate Strategy, Encourage Development of Human Resource Intranet Use?

Does User Centered Design, Coherent with Global Corporate Strategy, Encourage Development of Human Resource Intranet Use?

Karine Guiderdoni-Jourdain, Ewan Oiry
ISBN13: 9781605663043|ISBN10: 1605663042|EISBN13: 9781605663050
DOI: 10.4018/978-1-60566-304-3.ch005
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MLA

Guiderdoni-Jourdain, Karine, and Ewan Oiry. "Does User Centered Design, Coherent with Global Corporate Strategy, Encourage Development of Human Resource Intranet Use?." Handbook of Research on E-Transformation and Human Resources Management Technologies: Organizational Outcomes and Challenges, edited by Tanya Bondarouk, et al., IGI Global, 2009, pp. 78-91. https://doi.org/10.4018/978-1-60566-304-3.ch005

APA

Guiderdoni-Jourdain, K. & Oiry, E. (2009). Does User Centered Design, Coherent with Global Corporate Strategy, Encourage Development of Human Resource Intranet Use?. In T. Bondarouk, H. Ruel, K. Guiderdoni-Jourdain, & E. Oiry (Eds.), Handbook of Research on E-Transformation and Human Resources Management Technologies: Organizational Outcomes and Challenges (pp. 78-91). IGI Global. https://doi.org/10.4018/978-1-60566-304-3.ch005

Chicago

Guiderdoni-Jourdain, Karine, and Ewan Oiry. "Does User Centered Design, Coherent with Global Corporate Strategy, Encourage Development of Human Resource Intranet Use?." In Handbook of Research on E-Transformation and Human Resources Management Technologies: Organizational Outcomes and Challenges, edited by Tanya Bondarouk, et al., 78-91. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-304-3.ch005

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Abstract

In organizations, researchers as well as professionals have generally observed insufficient use of computer technologies when compared to their expected outcomes before their implementation (Bowers, 1995). Reiterating in detail Orlikowski’s theoretical propositions, the authors try to impart a clear theoretical status and to identify how transformation of the « artifact » can eventually transform uses. Using a longitudinal case study describing uses of a HR Intranet in an aeronautical firm, the authors want to show that: computer technology conception integrating user’s needs, which scientific literature usually calls « user centered » conception, allows use development. However, data gathered in the interviews allows stating that this kind of conception achieved to develop uses only because it was in a strong interaction with corporate policy.

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