ICT to Facilitate Emergency Response in The Netherlands

ICT to Facilitate Emergency Response in The Netherlands

Jeroen Wolbers, Peter Groenewegen, Pieter Wagenaar
ISBN13: 9781605661063|ISBN10: 1605661066|EISBN13: 9781605661070
DOI: 10.4018/978-1-60566-106-3.ch041
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MLA

Wolbers, Jeroen, et al. "ICT to Facilitate Emergency Response in The Netherlands." Handbook of Research on Electronic Collaboration and Organizational Synergy, edited by Janet Salmons and Lynn Wilson, IGI Global, 2009, pp. 626-636. https://doi.org/10.4018/978-1-60566-106-3.ch041

APA

Wolbers, J., Groenewegen, P., & Wagenaar, P. (2009). ICT to Facilitate Emergency Response in The Netherlands. In J. Salmons & L. Wilson (Eds.), Handbook of Research on Electronic Collaboration and Organizational Synergy (pp. 626-636). IGI Global. https://doi.org/10.4018/978-1-60566-106-3.ch041

Chicago

Wolbers, Jeroen, Peter Groenewegen, and Pieter Wagenaar. "ICT to Facilitate Emergency Response in The Netherlands." In Handbook of Research on Electronic Collaboration and Organizational Synergy, edited by Janet Salmons and Lynn Wilson, 626-636. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-106-3.ch041

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Abstract

The implementation of GMS (Integrated Emergency room System) in the Netherlands has had a tumultuous record. A direct consequence of the governmental decision to hand over the empty basic system to the emergency rooms is that a large deviation in local systems emerged. A case study in one of these emergency rooms explains the consequences of this action and theorises the local construction of these ICT environments. The theoretical perspective that is found most relevant is the emergent perspective. Next to information system development the process of interdisciplinary collaboration started in the emergency room. For the first time all three emergency services (the police, medical services, and the fire department) took place together in de emergency room. In this article the influence of the ICT system on the interdisciplinary collaboration is explicated.

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