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An Empirical Study on Users' Continuous Usage Intention of QR Code Mobile Payment Services in China

Shang Gao, Xuan Yang, Hong Guo, Jia Jing

Source Title: International Journal of E-Adoption (IJEA)10(1)

ISSN: 1937-9633|EISSN: 1937-9641|EISBN13: 9781522543442|DOI: 10.4018/IJEA.2018010102

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MLA

Gao, Shang, et al. "An Empirical Study on Users' Continuous Usage Intention of QR Code Mobile Payment Services in China." IJEA vol.10, no.1 2018: pp.18-33. http://doi.org/10.4018/IJEA.2018010102

APA

Gao, S., Yang, X., Guo, H., & Jing, J. (2018). An Empirical Study on Users' Continuous Usage Intention of QR Code Mobile Payment Services in China. International Journal of E-Adoption (IJEA), 10(1), 18-33. http://doi.org/10.4018/IJEA.2018010102

Chicago

Gao, Shang, et al. "An Empirical Study on Users' Continuous Usage Intention of QR Code Mobile Payment Services in China," International Journal of E-Adoption (IJEA) 10, no.1: 18-33. http://doi.org/10.4018/IJEA.2018010102

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Abstract

This article aims to investigate users' continuous usage intention of quick response (QR) code mobile payment services in China. Drawing from UTAUT as theory foundation, this study integrates with literature on perceived risk and involvement to propose a research model and seven research hypotheses to examine user's continuous usage of QR code mobile payment services. The research model was empirically tested with a sample of 215 users of QR code mobile payment services in China. The results indicated that five of seven research hypotheses were significantly supported. According to the results, performance expectancy, effort expectancy and social influence had significant positive direct impacts on users' continuous usage intention of QR code mobile payment services. However, perceived risk did not have a negative effect on users' continuous usage intention of QR code mobile payment services. This article contributes to the existing literature on continuous usage of mobile payment services.

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An Empirical Study on Users' Continuous Usage Intention of QR Code Mobile Payment Services in China

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