Broadband User Behavior Characterization

Broadband User Behavior Characterization

Humberto T. Marques Neto, Leonardo C.D. Rocha, Pedro H.C. Guerra, Jussara M. Almeida, Wagner Meira Jr., Virgilio A.F. Almeida
ISBN13: 9781599048512|ISBN10: 1599048515|EISBN13: 9781599048529
DOI: 10.4018/978-1-59904-851-2.ch026
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MLA

Marques Neto, Humberto T., et al. "Broadband User Behavior Characterization." Handbook of Research on Global Diffusion of Broadband Data Transmission, edited by Yogesh K. Dwivedi, et al., IGI Global, 2008, pp. 408-426. https://doi.org/10.4018/978-1-59904-851-2.ch026

APA

Marques Neto, H. T., Rocha, L. C., Guerra, P. H., Almeida, J. M., Meira Jr., W., & Almeida, V. A. (2008). Broadband User Behavior Characterization. In Y. Dwivedi, A. Papazafeiropoulou, & J. Choudrie (Eds.), Handbook of Research on Global Diffusion of Broadband Data Transmission (pp. 408-426). IGI Global. https://doi.org/10.4018/978-1-59904-851-2.ch026

Chicago

Marques Neto, Humberto T., et al. "Broadband User Behavior Characterization." In Handbook of Research on Global Diffusion of Broadband Data Transmission, edited by Yogesh K. Dwivedi, Anastasia Papazafeiropoulou, and Jyoti Choudrie, 408-426. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-851-2.ch026

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Abstract

This chapter presents a broadband user behavior characterization from an Internet service provider standpoint. Understanding these user behavior patterns is important to the development of more efficient applications for broadband users. Our characterization divides the users into two categories: residential and small-office/home-office (SOHO). It employs four characterization criteria: session arrival process, session duration, number of bytes transferred within a session, and user request patterns. Our results show that both residential and SOHO session interarrival times are exponentially distributed, and point out that a typical SOHO user session is longer and transfers a larger volume of data. Our analysis also uncovers two main groups of session request patterns within each user category: (i) sessions that comprise traditional Internet services, such as WWW services, e-mail, and instant messenger, and (ii) sessions that comprise peer-to-peer file sharing applications, basically. We also analyzed and classified the e-business services most commonly accessed by users, which did not vary significantly across the user categories.

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