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Factors Influencing Knowledge as Practice in the Knowledge Workplace

Factors Influencing Knowledge as Practice in the Knowledge Workplace

Penny Hart
Copyright: © 2018 |Pages: 22
ISBN13: 9781522559962|ISBN10: 1522559965|EISBN13: 9781522559979
DOI: 10.4018/978-1-5225-5996-2.ch009
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MLA

Hart, Penny. "Factors Influencing Knowledge as Practice in the Knowledge Workplace." Systems Research for Real-World Challenges, edited by Frank Stowell, IGI Global, 2018, pp. 268-289. https://doi.org/10.4018/978-1-5225-5996-2.ch009

APA

Hart, P. (2018). Factors Influencing Knowledge as Practice in the Knowledge Workplace. In F. Stowell (Ed.), Systems Research for Real-World Challenges (pp. 268-289). IGI Global. https://doi.org/10.4018/978-1-5225-5996-2.ch009

Chicago

Hart, Penny. "Factors Influencing Knowledge as Practice in the Knowledge Workplace." In Systems Research for Real-World Challenges, edited by Frank Stowell, 268-289. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-5996-2.ch009

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Abstract

This chapter examines issues around sharing subjective knowledge as practice in an organization, exploring what knowledge means to those working with it, how knowledge sharing happens in practice, and what influences its effectiveness. It is suggested that knowledge as practice as internalized by individuals can be difficult to communicate for a range of reasons, many relating to the effects of organizational subcultures on employee self-efficacy. A case study is used to illustrate this, based on fieldwork carried out in a research organization using the appreciative inquiry method to look at influences on the individual practice of knowledge sharing. An environment that promotes cognitive and affective trust amongst an organization's employees may go some way to address these issues.

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