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Management of Intercultural Relations in an Intercultural Organization

Management of Intercultural Relations in an Intercultural Organization

José G. G. Vargas-Hernández, Jeanne Poulose
Copyright: © 2018 |Pages: 26
ISBN13: 9781522537762|ISBN10: 1522537767|EISBN13: 9781522537779
DOI: 10.4018/978-1-5225-3776-2.ch014
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MLA

Vargas-Hernández, José G. G., and Jeanne Poulose. "Management of Intercultural Relations in an Intercultural Organization." Handbook of Research on Cross-Cultural Business Education, edited by Chandan Maheshkar and Vinod Sharma, IGI Global, 2018, pp. 299-324. https://doi.org/10.4018/978-1-5225-3776-2.ch014

APA

Vargas-Hernández, J. G. & Poulose, J. (2018). Management of Intercultural Relations in an Intercultural Organization. In C. Maheshkar & V. Sharma (Eds.), Handbook of Research on Cross-Cultural Business Education (pp. 299-324). IGI Global. https://doi.org/10.4018/978-1-5225-3776-2.ch014

Chicago

Vargas-Hernández, José G. G., and Jeanne Poulose. "Management of Intercultural Relations in an Intercultural Organization." In Handbook of Research on Cross-Cultural Business Education, edited by Chandan Maheshkar and Vinod Sharma, 299-324. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-3776-2.ch014

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Abstract

The chapter aims to reflect on the management of intercultural organizational relations. It explains the transition of homogenous organizations into the culturally heterogeneous organization and compares multiculturalism with cross-culturalism in its ability to harmonize the principles of cultural diversity with universal ethical principles. It explores the process of creation of a third culture to foster understanding and acceptance among diverse teams. It attempts to establish the impact of intercultural interactions/relations on the effectiveness of a diverse team of individuals interacting in concert to achieve common goals. The work also underpins some analysis of the creation, development, and management of organizational intercultural capital. Finally, the emergence of the model of strategic management of an intercultural organization focused on learning and training for proper operationalization and implementation is proposed, and some challenges that could antagonize the teams are looked into and proposals are formulated.

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