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The Factual Knowledge Elements and Components of Outstanding Retention and Student Success Coaching

The Factual Knowledge Elements and Components of Outstanding Retention and Student Success Coaching

Copyright: © 2019 |Pages: 33
ISBN13: 9781522559481|ISBN10: 1522559485|ISBN13 Softcover: 9781522588573|EISBN13: 9781522559498
DOI: 10.4018/978-1-5225-5948-1.ch002
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MLA

Ruth Claire Black. "The Factual Knowledge Elements and Components of Outstanding Retention and Student Success Coaching." Coaching for Student Retention and Success at the Postsecondary Level: Emerging Research and Opportunities, IGI Global, 2019, pp.30-62. https://doi.org/10.4018/978-1-5225-5948-1.ch002

APA

R. Black (2019). The Factual Knowledge Elements and Components of Outstanding Retention and Student Success Coaching. IGI Global. https://doi.org/10.4018/978-1-5225-5948-1.ch002

Chicago

Ruth Claire Black. "The Factual Knowledge Elements and Components of Outstanding Retention and Student Success Coaching." In Coaching for Student Retention and Success at the Postsecondary Level: Emerging Research and Opportunities. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-5948-1.ch002

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Abstract

The research presented throughout this chapter and in Chapters 3 and 4 comes from a 2015-16 study of a US-based for-profit coaching company that was conducted as part of the author's dissertation and doctoral studies. The research was designed to examine, understand, and explain why students assigned to receive retention and success coaching were significantly more likely to remain enrolled at their institutions than students who did not receive coaching. One of the main elements of the research was to understand and evaluate the coaches' performance in the retention of students in online degree completion programs and to inform the larger, related problem of online course and program retention. As a further focus, the study was designed to inform and improve retention of the most difficult community of students, the non-first-time student enrolled in an online degree completion program. This chapter looks at the knowledge elements and components of highly impactful coaching.

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