Optimizing Knowledge-Work Through Personal Knowledge Management: The Role of Individual Knowledge-Workers' Motivation, Ability and Opportunity

Optimizing Knowledge-Work Through Personal Knowledge Management: The Role of Individual Knowledge-Workers' Motivation, Ability and Opportunity

Rezvan Hosseingholizadeh, Hadi El-Farr, Somayyeh Ebrahimi Koushk Mahdi
ISBN13: 9781522572145|ISBN10: 1522572147|EISBN13: 9781522572152
DOI: 10.4018/978-1-5225-7214-5.ch002
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MLA

Hosseingholizadeh, Rezvan, et al. "Optimizing Knowledge-Work Through Personal Knowledge Management: The Role of Individual Knowledge-Workers' Motivation, Ability and Opportunity." Handbook of Research on the Evolution of IT and the Rise of E-Society, edited by Maki Habib, IGI Global, 2019, pp. 21-48. https://doi.org/10.4018/978-1-5225-7214-5.ch002

APA

Hosseingholizadeh, R., El-Farr, H., & Mahdi, S. E. (2019). Optimizing Knowledge-Work Through Personal Knowledge Management: The Role of Individual Knowledge-Workers' Motivation, Ability and Opportunity. In M. Habib (Ed.), Handbook of Research on the Evolution of IT and the Rise of E-Society (pp. 21-48). IGI Global. https://doi.org/10.4018/978-1-5225-7214-5.ch002

Chicago

Hosseingholizadeh, Rezvan, Hadi El-Farr, and Somayyeh Ebrahimi Koushk Mahdi. "Optimizing Knowledge-Work Through Personal Knowledge Management: The Role of Individual Knowledge-Workers' Motivation, Ability and Opportunity." In Handbook of Research on the Evolution of IT and the Rise of E-Society, edited by Maki Habib, 21-48. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-7214-5.ch002

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Abstract

Knowledge-work is a discretionary behavior, and knowledge-workers should be viewed as investors of their intellectual capital. That said, effective knowledge-work is mostly dependent on the performance of individual knowledge-workers who drive the success of knowledge-intensive organizations. Therefore, the study takes the perspective of personal knowledge management in enforcing the effectiveness of knowledge-work activities. This study empirically demonstrates that knowledge-workers' behaviors are dependent on their motivation, ability and opportunity to perform knowledge-work activities. This study provides insights and future directions for research on knowledge-work as a discretionary behavior in organization and the factors influencing it. Scholars can investigate the effect of empowerment of individuals on their tendency to knowledge-creation, knowledge-sharing and knowledge-application. Since personal-knowledge often raise the issue of knowledge ownership, further attention to ethical issues may bring valuable insights for KM in organizations.

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