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Socio-Technical Systems and Knowledge Representation

Socio-Technical Systems and Knowledge Representation

Ivan Launders
Copyright: © 2009 |Pages: 17
ISBN13: 9781605662640|ISBN10: 160566264X|EISBN13: 9781605662657
DOI: 10.4018/978-1-60566-264-0.ch037
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MLA

Launders, Ivan. "Socio-Technical Systems and Knowledge Representation." Handbook of Research on Socio-Technical Design and Social Networking Systems, edited by Brian Whitworth and Aldo de Moor, IGI Global, 2009, pp. 558-574. https://doi.org/10.4018/978-1-60566-264-0.ch037

APA

Launders, I. (2009). Socio-Technical Systems and Knowledge Representation. In B. Whitworth & A. de Moor (Eds.), Handbook of Research on Socio-Technical Design and Social Networking Systems (pp. 558-574). IGI Global. https://doi.org/10.4018/978-1-60566-264-0.ch037

Chicago

Launders, Ivan. "Socio-Technical Systems and Knowledge Representation." In Handbook of Research on Socio-Technical Design and Social Networking Systems, edited by Brian Whitworth and Aldo de Moor, 558-574. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-264-0.ch037

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Abstract

The UK National Health Service (NHS) provides the opportunity to undertake local socio-technical system design to help staff maximize the opportunities of using mobile technology whilst minimizing the impact of change to existing patient systems. A real-world example from a local NHS socio-technical system is considered, that contains a collection of mobile clinicians and technology which provides home care to patients. The success of the Mobile NHS service has a high dependency upon the social aspects of the solution and draws upon a combination of people, resources, technology and economic events. This chapter considers multiagent system architectures, to model social complexity, and capture system knowledge, and then outlines a prototyping technique as a means of implementing and testing the design model. It concludes that the practice of implementing a prototype ontology provides a valuable step in clarifying meaning and understanding of concepts at the outset.

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