Welcome to the InfoSci Platform
Reference Hub4
Goals Measurement and Evaluation of E-Gov Projects

Goals Measurement and Evaluation of E-Gov Projects

Raoul J. Freeman
Copyright: © 2009 |Pages: 18
ISBN13: 9781605662824|ISBN10: 1605662828|EISBN13: 9781605662831
DOI: 10.4018/978-1-60566-282-4.ch025
Cite Chapter Cite Chapter

MLA

Freeman, Raoul J. "Goals Measurement and Evaluation of E-Gov Projects." Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies, edited by Christopher G. Reddick, IGI Global, 2009, pp. 479-496. https://doi.org/10.4018/978-1-60566-282-4.ch025

APA

Freeman, R. J. (2009). Goals Measurement and Evaluation of E-Gov Projects. In C. Reddick (Ed.), Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies (pp. 479-496). IGI Global. https://doi.org/10.4018/978-1-60566-282-4.ch025

Chicago

Freeman, Raoul J. "Goals Measurement and Evaluation of E-Gov Projects." In Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies, edited by Christopher G. Reddick, 479-496. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-282-4.ch025

Export Reference

Mendeley
Favorite

Abstract

This chapter reviews various strategic frameworks for e-government which include goals and objectives. Among typical goals are the following: efficiency for the government agency, convenience for using public, and involvement for the citizen. Measurement dimensions for projects that contribute to these goals are defined (e.g., dollar value of savings) for the efficiency goal. From an efficiency standpoint, it is contended that projects can be viewed as providing “cashable” benefits for the government agency in terms of continuing revenue streams. Empirical evidence is cited showing the existence of various highyield e-government projects, as evinced by payback periods which average less than one year. Such high potential returns provide justification for further development of e-government services. If government entities underwrite the development costs of such projects, then they could not only recover their costs, but also derive the wherewithal to fund future e-government projects that can serve a variety of goals.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.