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Applying a Cross-Cultural Health Systems Strengthening Diagnostic Tool: The Experiences of a Small Social Enterprise Delivering Health Care Services in England

Applying a Cross-Cultural Health Systems Strengthening Diagnostic Tool: The Experiences of a Small Social Enterprise Delivering Health Care Services in England

Elizabeth S. Watson, Paul Roberts
ISBN13: 9781522562986|ISBN10: 1522562982|EISBN13: 9781522562993
DOI: 10.4018/978-1-5225-6298-6.ch003
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MLA

Watson, Elizabeth S., and Paul Roberts. "Applying a Cross-Cultural Health Systems Strengthening Diagnostic Tool: The Experiences of a Small Social Enterprise Delivering Health Care Services in England." Handbook of Research on Value Creation for Small and Micro Social Enterprises, edited by Chi Maher, IGI Global, 2019, pp. 46-74. https://doi.org/10.4018/978-1-5225-6298-6.ch003

APA

Watson, E. S. & Roberts, P. (2019). Applying a Cross-Cultural Health Systems Strengthening Diagnostic Tool: The Experiences of a Small Social Enterprise Delivering Health Care Services in England. In C. Maher (Ed.), Handbook of Research on Value Creation for Small and Micro Social Enterprises (pp. 46-74). IGI Global. https://doi.org/10.4018/978-1-5225-6298-6.ch003

Chicago

Watson, Elizabeth S., and Paul Roberts. "Applying a Cross-Cultural Health Systems Strengthening Diagnostic Tool: The Experiences of a Small Social Enterprise Delivering Health Care Services in England." In Handbook of Research on Value Creation for Small and Micro Social Enterprises, edited by Chi Maher, 46-74. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-6298-6.ch003

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Abstract

The authors aim to contribute to the limited but growing body of cross-cultural research on the dynamic between social enterprise and systems context. They describe their experiences setting up a small social enterprise between 2004 and 2015 to deliver primary care services in England. They use a diagnostic tool to structure their discussion on the health systems context. The three domains—social impact, government systems, and health system capacity—influenced the authors' capacity and capability to realize social innovations in care to vulnerable people. This chapter will have implications for researchers, health policy makers, and social entrepreneurs with an interest in supporting the development of social enterprises, with particular reference to small social enterprises in health systems.

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