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Effective Engagement and Communication Between First-Line Police Supervisors and Police Officers

Effective Engagement and Communication Between First-Line Police Supervisors and Police Officers

Brian Ellis, Anthony H. Normore
Copyright: © 2019 |Pages: 16
ISBN13: 9781522576723|ISBN10: 152257672X|EISBN13: 9781522576730
DOI: 10.4018/978-1-5225-7672-3.ch009
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MLA

Ellis, Brian, and Anthony H. Normore. "Effective Engagement and Communication Between First-Line Police Supervisors and Police Officers." Police Science: Breakthroughs in Research and Practice, edited by Information Resources Management Association, IGI Global, 2019, pp. 183-198. https://doi.org/10.4018/978-1-5225-7672-3.ch009

APA

Ellis, B. & Normore, A. H. (2019). Effective Engagement and Communication Between First-Line Police Supervisors and Police Officers. In I. Management Association (Ed.), Police Science: Breakthroughs in Research and Practice (pp. 183-198). IGI Global. https://doi.org/10.4018/978-1-5225-7672-3.ch009

Chicago

Ellis, Brian, and Anthony H. Normore. "Effective Engagement and Communication Between First-Line Police Supervisors and Police Officers." In Police Science: Breakthroughs in Research and Practice, edited by Information Resources Management Association, 183-198. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-7672-3.ch009

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Abstract

Leadership is the act of influencing others whereby power comes from things such as referent and reward bases and “have an ethical responsibility to attend to the needs and concerns of followers” (Northouse, 2010, p. 4). In this chapter, the authors highlight the extant literature on organizational leadership and its role in effective communication and engagement processes. The authors focus on first-line supervisors and the impact of communication and engagement on people under their supervision. Employee trait, state, and behavioral constructs coupled with the culture of emotional connection between police officers and the police organization are explored. Further, the authors examine the principles of empowerment including meaningfulness, competence, choice, and impact and its applicability to police leadership. The outcome of the relationship between effective leadership and employee engagement is directly linked to innovation, participation, teamwork, accountability, and the ability to face challenges. Conclusions and recommendations for future research are discussed.

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