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A General View of Quality Models for Web Portals and a Particularization to E-Banking Domain

A General View of Quality Models for Web Portals and a Particularization to E-Banking Domain

Mª Ángeles Moraga, Julio Córdoba, Coral Calero, Cristina Cachero
Copyright: © 2008 |Pages: 17
ISBN13: 9781599048475|ISBN10: 1599048477|EISBN13: 9781599048482
DOI: 10.4018/978-1-59904-847-5.ch007
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MLA

Moraga, Mª Ángeles, et al. "A General View of Quality Models for Web Portals and a Particularization to E-Banking Domain." Handbook of Research on Web Information Systems Quality, edited by Coral Calero, et al., IGI Global, 2008, pp. 113-129. https://doi.org/10.4018/978-1-59904-847-5.ch007

APA

Moraga, M. Á., Córdoba, J., Calero, C., & Cachero, C. (2008). A General View of Quality Models for Web Portals and a Particularization to E-Banking Domain. In C. Calero, M. Angeles Moraga, & M. Piattini (Eds.), Handbook of Research on Web Information Systems Quality (pp. 113-129). IGI Global. https://doi.org/10.4018/978-1-59904-847-5.ch007

Chicago

Moraga, Mª Ángeles, et al. "A General View of Quality Models for Web Portals and a Particularization to E-Banking Domain." In Handbook of Research on Web Information Systems Quality, edited by Coral Calero, M. Angeles Moraga, and Mario Piattini, 113-129. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-847-5.ch007

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Abstract

The success of Web portals has increased over time, in such a way that a portal user can choose among a wide variety of portals. Therefore, the presence of a Web portal in Internet will depend on its quality. In this chapter, several portal quality models are presented and compared. Moreover, one of the best portal quality model previously proposed has been adapted to the e-banking context. Finally, the new e-banking portal quality model has been compared with the original portal quality model, as well as with the main portal quality characteristics.

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