MLA
Dinçer, Hasan, et al. "SERVQUAL-Based Evaluation of Service Quality of Energy Companies in Turkey: Strategic Policies for Sustainable Economic Development." The Circular Economy and Its Implications on Sustainability and the Green Supply Chain, edited by Ulas Akkucuk, IGI Global, 2019, pp. 142-167. https://doi.org/10.4018/978-1-5225-8109-3.ch008
APA
Dinçer, H., Yüksel, S., & Pınarbaşı, F. (2019). SERVQUAL-Based Evaluation of Service Quality of Energy Companies in Turkey: Strategic Policies for Sustainable Economic Development. In U. Akkucuk (Ed.), The Circular Economy and Its Implications on Sustainability and the Green Supply Chain (pp. 142-167). IGI Global. https://doi.org/10.4018/978-1-5225-8109-3.ch008
Chicago
Dinçer, Hasan, Serhat Yüksel, and Fatih Pınarbaşı. "SERVQUAL-Based Evaluation of Service Quality of Energy Companies in Turkey: Strategic Policies for Sustainable Economic Development." In The Circular Economy and Its Implications on Sustainability and the Green Supply Chain, edited by Ulas Akkucuk, 142-167. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-8109-3.ch008
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