The Usability Engineering Behind User-Centered Processes for Web Site Development Lifecycles

The Usability Engineering Behind User-Centered Processes for Web Site Development Lifecycles

Theresa A. O’Connell, Elizabeth D. Murphy
ISBN13: 9781605660523|ISBN10: 1605660523|EISBN13: 9781605660530
DOI: 10.4018/978-1-87828-991-9.ch015
Cite Chapter Cite Chapter

MLA

O’Connell, Theresa A., and Elizabeth D. Murphy. "The Usability Engineering Behind User-Centered Processes for Web Site Development Lifecycles." Human Computer Interaction: Concepts, Methodologies, Tools, and Applications, edited by Chee Siang Ang and Panayiotis Zaphiris, IGI Global, 2009, pp. 192-211. https://doi.org/10.4018/978-1-87828-991-9.ch015

APA

O’Connell, T. A. & Murphy, E. D. (2009). The Usability Engineering Behind User-Centered Processes for Web Site Development Lifecycles. In C. Ang & P. Zaphiris (Eds.), Human Computer Interaction: Concepts, Methodologies, Tools, and Applications (pp. 192-211). IGI Global. https://doi.org/10.4018/978-1-87828-991-9.ch015

Chicago

O’Connell, Theresa A., and Elizabeth D. Murphy. "The Usability Engineering Behind User-Centered Processes for Web Site Development Lifecycles." In Human Computer Interaction: Concepts, Methodologies, Tools, and Applications, edited by Chee Siang Ang and Panayiotis Zaphiris, 192-211. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-87828-991-9.ch015

Export Reference

Mendeley
Favorite

Abstract

Usability is integral to software quality. Software developers increasingly acknowledge the importance of user-centered, Web site development. The value of usability engineering and the role of the usability engineer (UE) are less understood. A common assumption is that the UE’s role is only to be a user advocate. To this role, we add the responsibility of addressing concerns of other stakeholders in Web site design and development. We discuss usability engineering and the processes that it encompasses, such as project planning, requirements definition, user-centered design (UCD) and evaluation/testing within the context of traditional software engineering lifecycles. We define the UE’s role throughout a user-centered, Web site development lifecycle. This lifecycle integrates compatible usability engineering processes into software engineering processes, drawing examples from research and experience.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.