First-Line Police Supervisory Leadership: A Pivotal Role in Effective Communication and Engagement

First-Line Police Supervisory Leadership: A Pivotal Role in Effective Communication and Engagement

Brian Ellis, Anthony H. Normore
ISBN13: 9781522585169|ISBN10: 1522585168|EISBN13: 9781522585176
DOI: 10.4018/978-1-5225-8516-9.ch012
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MLA

Ellis, Brian, and Anthony H. Normore. "First-Line Police Supervisory Leadership: A Pivotal Role in Effective Communication and Engagement." Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations, edited by Anthony Normore, et al., IGI Global, 2019, pp. 237-254. https://doi.org/10.4018/978-1-5225-8516-9.ch012

APA

Ellis, B. & Normore, A. H. (2019). First-Line Police Supervisory Leadership: A Pivotal Role in Effective Communication and Engagement. In A. Normore, M. Javidi, & L. Long (Eds.), Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations (pp. 237-254). IGI Global. https://doi.org/10.4018/978-1-5225-8516-9.ch012

Chicago

Ellis, Brian, and Anthony H. Normore. "First-Line Police Supervisory Leadership: A Pivotal Role in Effective Communication and Engagement." In Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations, edited by Anthony Normore, Mitch Javidi, and Larry Long, 237-254. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-8516-9.ch012

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Abstract

In this chapter, the authors highlight the extant literature on organizational leadership and its pivotal role in effective communication and engagement processes. The authors focus on first-line supervisors and the impact of communication and engagement on officers under their supervision. Employee trait, state, and behavioral constructs coupled with the culture of emotional connection between police officers and the police organization are explored. Further, in this chapter, the authors examine the principles of effective empowerment including meaningfulness, competence, mastery, choice, and impact and its applicability to effective police leadership. The outcome of the relationship between effective leadership and employee engagement is directly linked to innovation, participation, teamwork, accountability, and the ability to face challenges. Conclusions and recommendations for future research are discussed.

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