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Information and Communication Technology Tools for Competitive Intelligence

Information and Communication Technology Tools for Competitive Intelligence

Dirk Vriens
Copyright: © 2008 |Pages: 8
ISBN13: 9781599049496|ISBN10: 159904949X|EISBN13: 9781599049502
DOI: 10.4018/978-1-59904-949-6.ch097
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MLA

Vriens, Dirk. "Information and Communication Technology Tools for Competitive Intelligence." Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, IGI Global, 2008, pp. 1437-1444. https://doi.org/10.4018/978-1-59904-949-6.ch097

APA

Vriens, D. (2008). Information and Communication Technology Tools for Competitive Intelligence. In C. Van Slyke (Ed.), Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 1437-1444). IGI Global. https://doi.org/10.4018/978-1-59904-949-6.ch097

Chicago

Vriens, Dirk. "Information and Communication Technology Tools for Competitive Intelligence." In Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, 1437-1444. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-949-6.ch097

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Abstract

Competitive intelligence (CI) can be described as collecting and processing information about the environment for strategic purposes (cf. Kahaner, 1997). To formulate a strategy, an organization needs to collect and process information about its environment—about, for instance, competitors, customers, suppliers, governments, technological trends, or ecological developments. Collecting and processing environmental information has, of course, always been important. However, because of the increasing complexity and dynamics of the environment, the pressure to produce relevant, timely, “actionable” intelligence increases as well. At the same time, the amount of available data about the environment also increases.

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