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ICT for Knowledge and Intellectual Capital Management in Organizations

ICT for Knowledge and Intellectual Capital Management in Organizations

Jacques Bulchand, Jorge Rodríguez
Copyright: © 2008 |Pages: 20
ISBN13: 9781599049496|ISBN10: 159904949X|EISBN13: 9781599049502
DOI: 10.4018/978-1-59904-949-6.ch109
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MLA

Bulchand, Jacques, and Jorge Rodríguez. "ICT for Knowledge and Intellectual Capital Management in Organizations." Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, IGI Global, 2008, pp. 1561-1580. https://doi.org/10.4018/978-1-59904-949-6.ch109

APA

Bulchand, J. & Rodríguez, J. (2008). ICT for Knowledge and Intellectual Capital Management in Organizations. In C. Van Slyke (Ed.), Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 1561-1580). IGI Global. https://doi.org/10.4018/978-1-59904-949-6.ch109

Chicago

Bulchand, Jacques, and Jorge Rodríguez. "ICT for Knowledge and Intellectual Capital Management in Organizations." In Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, 1561-1580. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-949-6.ch109

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Abstract

This chapter describes which information and communication technologies (ICT) can help in the process of managing knowledge and intellectual capital in organizations. We start the chapter examining the risks we face when we use technologies for knowledge management (KM) and for intellectual capital management (ICM). Once we have done this, we review the literature to see which technologies different authors mention; choosing then the most frequently cited ones. We classify these technologies in base technologies and technological applications, getting to a final number of 17. Each of them is then summarily described and its possibilities in helping KM and ICM are stated. The chapter ends by classifying all of them according to their utility in helping in KM and ICM and in which of the processes needed in organizations for managing knowledge and intellectual capital they can be used.

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