MLA
Iivari, Netta. "Exploring the Rhetoric on Representing the User: Discourses on User Involvement in Academia and the IT Artifact Product Development Industry." Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, IGI Global, 2008, pp. 2741-2770. https://doi.org/10.4018/978-1-59904-949-6.ch196
APA
Iivari, N. (2008). Exploring the Rhetoric on Representing the User: Discourses on User Involvement in Academia and the IT Artifact Product Development Industry. In C. Van Slyke (Ed.), Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 2741-2770). IGI Global. https://doi.org/10.4018/978-1-59904-949-6.ch196
Chicago
Iivari, Netta. "Exploring the Rhetoric on Representing the User: Discourses on User Involvement in Academia and the IT Artifact Product Development Industry." In Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, 2741-2770. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-949-6.ch196
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