Training Sequences and ther Effects on Task Performance and User Outcomes

Training Sequences and ther Effects on Task Performance and User Outcomes

Clive Sanford, Anol Bhattacherjee
ISBN13: 9781599049496|ISBN10: 159904949X|EISBN13: 9781599049502
DOI: 10.4018/978-1-59904-949-6.ch200
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MLA

Sanford, Clive, and Anol Bhattacherjee. "Training Sequences and ther Effects on Task Performance and User Outcomes." Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, IGI Global, 2008, pp. 2845-2862. https://doi.org/10.4018/978-1-59904-949-6.ch200

APA

Sanford, C. & Bhattacherjee, A. (2008). Training Sequences and ther Effects on Task Performance and User Outcomes. In C. Van Slyke (Ed.), Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 2845-2862). IGI Global. https://doi.org/10.4018/978-1-59904-949-6.ch200

Chicago

Sanford, Clive, and Anol Bhattacherjee. "Training Sequences and ther Effects on Task Performance and User Outcomes." In Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, 2845-2862. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-949-6.ch200

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Abstract

This article introduces the concept of IT training sequences and examines how sequencing of conceptual and procedural training impact IT task performance, user satisfaction, and users’ self-efficacy. Using assimilation theory, we develop four hypotheses related to training sequences. These hypotheses were then tested in a database design context using a quasi-experimental study involving student subjects. Empirical results demonstrate improved far transfer and near transfer task performance and higher self-efficacy for subjects trained in the conceptual-procedural sequence versus the reverse sequence, though user satisfaction was not significantly different between the two sequences. Implications for IT training research are discussed.

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