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Advancing Towards a Cashless Society: The Acceptance of eWallet in Brunei Darussalam

Advancing Towards a Cashless Society: The Acceptance of eWallet in Brunei Darussalam

Munirah Ajeerah Arine, Hidayatul Aziyah Zain, Norzaidah Hidayah Rashid
Copyright: © 2020 |Pages: 13
ISBN13: 9781522591832|ISBN10: 1522591834|ISBN13 Softcover: 9781522591849|EISBN13: 9781522591856
DOI: 10.4018/978-1-5225-9183-2.ch011
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MLA

Arine, Munirah Ajeerah, et al. "Advancing Towards a Cashless Society: The Acceptance of eWallet in Brunei Darussalam." Financial Technology and Disruptive Innovation in ASEAN, edited by Muhammad Anshari, et al., IGI Global, 2020, pp. 203-215. https://doi.org/10.4018/978-1-5225-9183-2.ch011

APA

Arine, M. A., Zain, H. A., & Rashid, N. H. (2020). Advancing Towards a Cashless Society: The Acceptance of eWallet in Brunei Darussalam. In M. Anshari, M. Almunawar, & M. Masri (Eds.), Financial Technology and Disruptive Innovation in ASEAN (pp. 203-215). IGI Global. https://doi.org/10.4018/978-1-5225-9183-2.ch011

Chicago

Arine, Munirah Ajeerah, Hidayatul Aziyah Zain, and Norzaidah Hidayah Rashid. "Advancing Towards a Cashless Society: The Acceptance of eWallet in Brunei Darussalam." In Financial Technology and Disruptive Innovation in ASEAN, edited by Muhammad Anshari, Mohammad Nabil Almunawar, and Masairol Masri, 203-215. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-5225-9183-2.ch011

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Abstract

This exploratory research study looked into the younger population of Brunei Darussalam in terms of the feasibility of eWallets. By utilizing the unified theory of acceptance and use of technology (UTAUT) model established by Venkatesh et al., this research hoped to assess the country's technological readiness and the level of acceptance of eWallet adoption in a future of an e-Payment economy for the purpose of to improve the efficiency of financial institutions as well as for the provision of new services for the convenience of the customers. The study found that none of the main four constructs of the UTAUT model to be predictors of behavioral intention but rather, attitude towards using technology and anxiety. This may be as a result of the younger populace being in constant interaction with various types of technology, paired with the rising internet connectivity which led to the minimal impact of a new technology, in this case, eWallets.

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