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Digital City Projects: Information and Public Services Offered by Chicago (USA) and Curitiba (Brazil)

Digital City Projects: Information and Public Services Offered by Chicago (USA) and Curitiba (Brazil)

Denis Alcides Rezende
Copyright: © 2020 |Pages: 17
ISBN13: 9781522598602|ISBN10: 152259860X|EISBN13: 9781522598619
DOI: 10.4018/978-1-5225-9860-2.ch068
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MLA

Rezende, Denis Alcides. "Digital City Projects: Information and Public Services Offered by Chicago (USA) and Curitiba (Brazil)." Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2020, pp. 1452-1468. https://doi.org/10.4018/978-1-5225-9860-2.ch068

APA

Rezende, D. A. (2020). Digital City Projects: Information and Public Services Offered by Chicago (USA) and Curitiba (Brazil). In I. Management Association (Ed.), Open Government: Concepts, Methodologies, Tools, and Applications (pp. 1452-1468). IGI Global. https://doi.org/10.4018/978-1-5225-9860-2.ch068

Chicago

Rezende, Denis Alcides. "Digital City Projects: Information and Public Services Offered by Chicago (USA) and Curitiba (Brazil)." In Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1452-1468. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-5225-9860-2.ch068

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Abstract

Offering full information and efficient public services is a permanent challenge for cities concerned with citizens' quality of life and effective municipal management. The objective of this study is to describe and assess the digital city projects in Chicago (USA) and Curitiba (Brazil), using information and public services offered to citizens by the website. The research methodology consisted of case studies covering the city hall, municipal departments, and other municipal entities. The results show advantages for the citizens who have free communal access to public services on the internet. Chicago offers its citizens 281 public services distributed in 256 subjects or themes and Curitiba 508 public services distributed in 26 subjects or themes. The conclusion reiterated the importance of the implemented projects. In both cities it resulted in benefits for citizens through access to information and public services offered by the internet.

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