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Influence of Organizational Factors in the Sustainability of E-Government: A Case Study of Local E-Government in Indonesia

Influence of Organizational Factors in the Sustainability of E-Government: A Case Study of Local E-Government in Indonesia

Nurdin Nurdin, Rosemary Stockdale, Helana Scheepers
Copyright: © 2020 |Pages: 33
ISBN13: 9781522598602|ISBN10: 152259860X|EISBN13: 9781522598619
DOI: 10.4018/978-1-5225-9860-2.ch079
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MLA

Nurdin, Nurdin, et al. "Influence of Organizational Factors in the Sustainability of E-Government: A Case Study of Local E-Government in Indonesia." Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2020, pp. 1695-1727. https://doi.org/10.4018/978-1-5225-9860-2.ch079

APA

Nurdin, N., Stockdale, R., & Scheepers, H. (2020). Influence of Organizational Factors in the Sustainability of E-Government: A Case Study of Local E-Government in Indonesia. In I. Management Association (Ed.), Open Government: Concepts, Methodologies, Tools, and Applications (pp. 1695-1727). IGI Global. https://doi.org/10.4018/978-1-5225-9860-2.ch079

Chicago

Nurdin, Nurdin, Rosemary Stockdale, and Helana Scheepers. "Influence of Organizational Factors in the Sustainability of E-Government: A Case Study of Local E-Government in Indonesia." In Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1695-1727. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-5225-9860-2.ch079

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Abstract

The majority of e-government implementations and their subsequent use, particularly in developing countries, have resulted in high rates of failure. These failures of e-government implementation have been caused by a plethora of organizational, human, financial and infrastructure challenges that mostly result from organizational factors such as lack of resources, political commitment and poor collaboration. These commonly result when government organizations try to sustain their e-government facilities alone and have insufficient resources, competence, and legitimacy to do so. This study is an attempt to understand how organizational factors shape the sustainability of e-government implementation within a local government context. A case study of local e-government implementation is presented and then analyzed from perspective of organizational view. Our construct is based on organizational factors that are commonly found to influence information systems implementation. Our findings show that organizational factors such as organizational and employees' professionalism, commitment, coordination and cooperation, and responsibility sharing among local government institutions have influenced the sustainability of e-government implementation within the local government. Our findings also show that e-government is a complex project that requires coordination and cooperation among actors as well as the need to share responsibility among the actors to support the sustainability of the project.

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