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Developing an E-Government Training Program: A Stakeholder Approach

Developing an E-Government Training Program: A Stakeholder Approach

Annie D. A. Abdullah, Calvin M. L. Chan, Syamimi Ariff Lim
Copyright: © 2020 |Pages: 20
ISBN13: 9781522598602|ISBN10: 152259860X|EISBN13: 9781522598619
DOI: 10.4018/978-1-5225-9860-2.ch080
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MLA

Abdullah, Annie D. A., et al. "Developing an E-Government Training Program: A Stakeholder Approach." Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2020, pp. 1728-1747. https://doi.org/10.4018/978-1-5225-9860-2.ch080

APA

Abdullah, A. D., Chan, C. M., & Lim, S. A. (2020). Developing an E-Government Training Program: A Stakeholder Approach. In I. Management Association (Ed.), Open Government: Concepts, Methodologies, Tools, and Applications (pp. 1728-1747). IGI Global. https://doi.org/10.4018/978-1-5225-9860-2.ch080

Chicago

Abdullah, Annie D. A., Calvin M. L. Chan, and Syamimi Ariff Lim. "Developing an E-Government Training Program: A Stakeholder Approach." In Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1728-1747. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-5225-9860-2.ch080

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Abstract

Education and training is recognized to be important to the success of e-government. Nonetheless, research in e-government education has remained at a nascent phase. This paper advances the state of e-government education research through a case study. It answers the research question “How to develop an e-government training program.” Through the adoption of stakeholder theory as the theoretical foundation, and the analysis of the case data, a two-stage process model is developed. This model not only provides a theoretical explanatory basis for the process of developing e-government training programs, but also a practical guide for practitioners in developing such training programs. In addition, it is hoped that this paper will serve as a basis upon which future research can take reference in order to develop a cumulative tradition of employing theoretically-based approach to advance the state of e-government education research.

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