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Assessing Interorganizational Crisis Management Capability: A Systematic Literature Review

Assessing Interorganizational Crisis Management Capability: A Systematic Literature Review

Magdalena Granåsen, Mari Olsén, Per-Anders Oskarsson, Niklas Hallberg
Copyright: © 2019 |Volume: 11 |Issue: 2 |Pages: 19
ISSN: 1937-9390|EISSN: 1937-9420|EISBN13: 9781522565376|DOI: 10.4018/IJISCRAM.2019070103
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MLA

Granåsen, Magdalena, et al. "Assessing Interorganizational Crisis Management Capability: A Systematic Literature Review." IJISCRAM vol.11, no.2 2019: pp.38-56. http://doi.org/10.4018/IJISCRAM.2019070103

APA

Granåsen, M., Olsén, M., Oskarsson, P., & Hallberg, N. (2019). Assessing Interorganizational Crisis Management Capability: A Systematic Literature Review. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 11(2), 38-56. http://doi.org/10.4018/IJISCRAM.2019070103

Chicago

Granåsen, Magdalena, et al. "Assessing Interorganizational Crisis Management Capability: A Systematic Literature Review," International Journal of Information Systems for Crisis Response and Management (IJISCRAM) 11, no.2: 38-56. http://doi.org/10.4018/IJISCRAM.2019070103

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Abstract

To strengthen the capability of societies to manage severe events, it is vital to understand what constitutes crisis management capability and how this can be assessed. The objective of this article is to explore how interorganizational crisis management capability has been assessed in the scientific literature. A systematic literature review was performed, resulting in a dataset of 83 publications. A thematic analysis resulted in nine themes of crisis management capability being identified, where interaction was the largest one. Analyses resulted in a comprehensive overview of assessment methods within the themes. The evaluation methods were mainly applied on real cases rather than exercises. The present article contributes with an increased understanding of how crisis management capability is evaluated, as well as applicability and limitations of different methodological approaches. This insight is essential in order to conduct a valid assessment of crisis management capability and design exercises that increase this capability.

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