MLA
Yüksel, Serhat, and Hasan Dinçer. "SERVQUAL-Based Performance Analysis of Agricultural Financing in E-Banking Industry: An Evaluation by IT2 Fuzzy Decision-Making Model." Tools and Techniques for Implementing International E-Trading Tactics for Competitive Advantage, edited by Yurdagül Meral, IGI Global, 2020, pp. 21-41. https://doi.org/10.4018/978-1-7998-0035-4.ch002
APA
Yüksel, S. & Dinçer, H. (2020). SERVQUAL-Based Performance Analysis of Agricultural Financing in E-Banking Industry: An Evaluation by IT2 Fuzzy Decision-Making Model. In Y. Meral (Ed.), Tools and Techniques for Implementing International E-Trading Tactics for Competitive Advantage (pp. 21-41). IGI Global. https://doi.org/10.4018/978-1-7998-0035-4.ch002
Chicago
Yüksel, Serhat, and Hasan Dinçer. "SERVQUAL-Based Performance Analysis of Agricultural Financing in E-Banking Industry: An Evaluation by IT2 Fuzzy Decision-Making Model." In Tools and Techniques for Implementing International E-Trading Tactics for Competitive Advantage, edited by Yurdagül Meral, 21-41. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-0035-4.ch002
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