Reference Hub3
E-Records Readiness in the Context of E-Government Strategy in Eswatini

E-Records Readiness in the Context of E-Government Strategy in Eswatini

Vusi Wonderboy Tsabedze
ISBN13: 9781799800439|ISBN10: 1799800431|EISBN13: 9781799800453
DOI: 10.4018/978-1-7998-0043-9.ch006
Cite Chapter Cite Chapter

MLA

Tsabedze, Vusi Wonderboy. "E-Records Readiness in the Context of E-Government Strategy in Eswatini." Cooperation and Collaboration Initiatives for Libraries and Related Institutions, edited by Collence Takaingenhamo Chisita, IGI Global, 2020, pp. 94-129. https://doi.org/10.4018/978-1-7998-0043-9.ch006

APA

Tsabedze, V. W. (2020). E-Records Readiness in the Context of E-Government Strategy in Eswatini. In C. Chisita (Ed.), Cooperation and Collaboration Initiatives for Libraries and Related Institutions (pp. 94-129). IGI Global. https://doi.org/10.4018/978-1-7998-0043-9.ch006

Chicago

Tsabedze, Vusi Wonderboy. "E-Records Readiness in the Context of E-Government Strategy in Eswatini." In Cooperation and Collaboration Initiatives for Libraries and Related Institutions, edited by Collence Takaingenhamo Chisita, 94-129. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-0043-9.ch006

Export Reference

Mendeley
Favorite

Abstract

This chapter is based on a study whose aim was to assess e-records readiness in Eswatini government ministries with a view to conceptualizing framework for the effective management of e-records as a facilitating tool for e-government. The study mainly used the quantitative research approach, exploiting a survey that utilized a questionnaire as a data collection instrument. The quantitative approach was however, complemented by qualitative approach which utilized observation and interview techniques. The results revealed that the level of e-records readiness in the ministries is at an infant stage and that opportunities for increasing the depth of e-records readiness exist that require resolution. There was evidence of an irresponsive, weak, and disjointed legislative and policy framework on e-records; and a lack of contemporary records management skills. Among other recommendations, the study recommends the improvement of legislative and policy frameworks; regular training for records management staff; and soliciting senior government official support in records management.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.