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Humanizing the Intellectual Capital to Optimize Knowledge Management Systems in Organizations

Humanizing the Intellectual Capital to Optimize Knowledge Management Systems in Organizations

Shafiz Affendi Mohd Yusof, Sendeyah Salem Rahmah AlHantoobi, Kiren Jackie
Copyright: © 2020 |Pages: 20
ISBN13: 9781799818113|ISBN10: 179981811X|EISBN13: 9781799818137
DOI: 10.4018/978-1-7998-1811-3.ch012
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MLA

Mohd Yusof, Shafiz Affendi, et al. "Humanizing the Intellectual Capital to Optimize Knowledge Management Systems in Organizations." Adapting Human Thinking and Moral Reasoning in Contemporary Society, edited by Hiroshi Yama and Veronique Salvano-Pardieu, IGI Global, 2020, pp. 266-285. https://doi.org/10.4018/978-1-7998-1811-3.ch012

APA

Mohd Yusof, S. A., AlHantoobi, S. S., & Jackie, K. (2020). Humanizing the Intellectual Capital to Optimize Knowledge Management Systems in Organizations. In H. Yama & V. Salvano-Pardieu (Eds.), Adapting Human Thinking and Moral Reasoning in Contemporary Society (pp. 266-285). IGI Global. https://doi.org/10.4018/978-1-7998-1811-3.ch012

Chicago

Mohd Yusof, Shafiz Affendi, Sendeyah Salem Rahmah AlHantoobi, and Kiren Jackie. "Humanizing the Intellectual Capital to Optimize Knowledge Management Systems in Organizations." In Adapting Human Thinking and Moral Reasoning in Contemporary Society, edited by Hiroshi Yama and Veronique Salvano-Pardieu, 266-285. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-1811-3.ch012

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Abstract

This chapter identifies the best way to measure, develop, and manage intellectual capital as part of knowledge management. The Ministry of Education is a federal organization whose environment has been studied in all aspects of intellectual capital to identify its model, methods, and tools for measuring, developing, and managing intellectual capital. The qualitative method was used to collect results, encompassing interviews, document reviews, direct observations, and focus groups. It was concluded that there is genuine interest within the ministry to develop its intellectual capital and invest in its different dimensions. The chapter offered several contributions, the most important being the process for measuring, developing, and managing of intellectual capital. It also recommends a sustainable and continuous professional development process for employees. Institutions must also pay attention to the knowledge, skills, and innovations derived from the human mind and harness all the supporting potential, which in turn helps develop institutional administrative work.

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