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Staff Accessibility and Online Engagement With First-Year Students: An Autoethnographic Reflection

Staff Accessibility and Online Engagement With First-Year Students: An Autoethnographic Reflection

Andrew Kelly
Copyright: © 2020 |Volume: 10 |Issue: 1 |Pages: 13
ISSN: 2155-6873|EISSN: 2155-6881|EISBN13: 9781799807438|DOI: 10.4018/IJOPCD.2020010104
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MLA

Kelly, Andrew. "Staff Accessibility and Online Engagement With First-Year Students: An Autoethnographic Reflection." IJOPCD vol.10, no.1 2020: pp.48-60. http://doi.org/10.4018/IJOPCD.2020010104

APA

Kelly, A. (2020). Staff Accessibility and Online Engagement With First-Year Students: An Autoethnographic Reflection. International Journal of Online Pedagogy and Course Design (IJOPCD), 10(1), 48-60. http://doi.org/10.4018/IJOPCD.2020010104

Chicago

Kelly, Andrew. "Staff Accessibility and Online Engagement With First-Year Students: An Autoethnographic Reflection," International Journal of Online Pedagogy and Course Design (IJOPCD) 10, no.1: 48-60. http://doi.org/10.4018/IJOPCD.2020010104

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Abstract

Studying online is becoming an increasingly attractive option to prospective students worldwide, yet external completion rates tend to be considerably lower than those enrolled on campus. Through an autoethnographic critical reflection process of teaching 27 first-year online students at a regional Australian university, this article considers methods for increasing accessibility and student engagement as well as managing personal challenges supporting online students from non-traditional backgrounds. Among seven key implications for practice, this article argues the need for genuine and open-ended interaction with online students at the early stages of a semester. It also recommends that teaching staff consciously recognize the limitations of providing academic support to non-traditional students. Based on these practices, this article confirms the benefits of critical reflection in higher education settings and the broader impact it can have on pedagogic approaches to tertiary teaching and learning.

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