Welcome to the InfoSci Platform
Does Being Present Mean Available?: Presenteeism in Tourism Businesses

Does Being Present Mean Available?: Presenteeism in Tourism Businesses

Saadet Pinar Temizkan, Isil Cankul
Copyright: © 2020 |Pages: 22
ISBN13: 9781799814740|ISBN10: 1799814742|ISBN13 Softcover: 9781799814757|EISBN13: 9781799814900
DOI: 10.4018/978-1-7998-1474-0.ch007
Cite Chapter Cite Chapter

MLA

Temizkan, Saadet Pinar, and Isil Cankul. "Does Being Present Mean Available?: Presenteeism in Tourism Businesses." Organizational Behavior Challenges in the Tourism Industry, edited by Şule Aydın, et al., IGI Global, 2020, pp. 104-125. https://doi.org/10.4018/978-1-7998-1474-0.ch007

APA

Temizkan, S. P. & Cankul, I. (2020). Does Being Present Mean Available?: Presenteeism in Tourism Businesses. In Ş. Aydın, B. Dedeoglu, & Ö. Çoban (Eds.), Organizational Behavior Challenges in the Tourism Industry (pp. 104-125). IGI Global. https://doi.org/10.4018/978-1-7998-1474-0.ch007

Chicago

Temizkan, Saadet Pinar, and Isil Cankul. "Does Being Present Mean Available?: Presenteeism in Tourism Businesses." In Organizational Behavior Challenges in the Tourism Industry, edited by Şule Aydın, Bekir Bora Dedeoglu, and Ömer Çoban, 104-125. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-1474-0.ch007

Export Reference

Mendeley
Favorite

Abstract

Presenteeism is expressed as being at work physically but not mentally. It is defined as the fact that employees are physically present in the workplace but do not fully perform the expected performance for various reasons, or that employees continue to come to work despite being sick. In the literature, presenteeism is predominantly associated with health, but also it is emphasized that individual, organizational, and environmental factors are also important for this problem. In this chapter, the causes of presenteeism were examined under three headings: individual, organizational, and environmental. In the tourism industry, presenteeism can lower productivity and business competitiveness and may cause guest dissatisfaction as a result of the service that cannot be provided correctly. Improvement practices such as leave of absence with pay when employees become ill, improvements in medication and treatment aids, paid leave on sick days, and flexible working hours will ensure the reduction of presenteeism.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.