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A Semantically Adaptive Interface for Measuring Portal Quality in E-Government

A Semantically Adaptive Interface for Measuring Portal Quality in E-Government

Babis Magoutas
Copyright: © 2009 |Pages: 20
ISBN13: 9781605660325|ISBN10: 1605660329|ISBN13 Softcover: 9781616924904|EISBN13: 9781605660332
DOI: 10.4018/978-1-60566-032-5.ch007
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MLA

Magoutas, Babis. "A Semantically Adaptive Interface for Measuring Portal Quality in E-Government." Intelligent User Interfaces: Adaptation and Personalization Systems and Technologies, edited by Constantinos Mourlas and Panagiotis Germanakos, IGI Global, 2009, pp. 147-166. https://doi.org/10.4018/978-1-60566-032-5.ch007

APA

Magoutas, B. (2009). A Semantically Adaptive Interface for Measuring Portal Quality in E-Government. In C. Mourlas & P. Germanakos (Eds.), Intelligent User Interfaces: Adaptation and Personalization Systems and Technologies (pp. 147-166). IGI Global. https://doi.org/10.4018/978-1-60566-032-5.ch007

Chicago

Magoutas, Babis. "A Semantically Adaptive Interface for Measuring Portal Quality in E-Government." In Intelligent User Interfaces: Adaptation and Personalization Systems and Technologies, edited by Constantinos Mourlas and Panagiotis Germanakos, 147-166. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-032-5.ch007

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Abstract

This chapter introduces a semantically adaptive interface as a means of measuring the quality of egovernment portals, based on user feedback. The interface is semantic as it uses ontologies in order to formalize well defined semantics about the adaptation criteria used. Furthermore it is adaptive as three axes of adaptation are applied: based on real-time feedback from users, based on problems encountered by the user and based on metadata of the pages visited by the user. The authors hope that applying the proposed adaptive interface as a means of measuring e-government portals’ quality, will not only allow more focused and targeted assessment of quality, but will also increase users’ response rates.

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