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Digital Era Governance and Social Media: The Case of Information Department Brunei

Digital Era Governance and Social Media: The Case of Information Department Brunei

Abdul Malik Omar
Copyright: © 2020 |Pages: 17
ISBN13: 9781799818519|ISBN10: 1799818519|EISBN13: 9781799818533
DOI: 10.4018/978-1-7998-1851-9.ch002
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MLA

Omar, Abdul Malik. "Digital Era Governance and Social Media: The Case of Information Department Brunei." Employing Recent Technologies for Improved Digital Governance, edited by Vasaki Ponnusamy, et al., IGI Global, 2020, pp. 19-35. https://doi.org/10.4018/978-1-7998-1851-9.ch002

APA

Omar, A. M. (2020). Digital Era Governance and Social Media: The Case of Information Department Brunei. In V. Ponnusamy, K. Rafique, & N. Zaman (Eds.), Employing Recent Technologies for Improved Digital Governance (pp. 19-35). IGI Global. https://doi.org/10.4018/978-1-7998-1851-9.ch002

Chicago

Omar, Abdul Malik. "Digital Era Governance and Social Media: The Case of Information Department Brunei." In Employing Recent Technologies for Improved Digital Governance, edited by Vasaki Ponnusamy, Khalid Rafique, and Noor Zaman, 19-35. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-1851-9.ch002

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Abstract

Digital technology is at the forefront of transforming how governments operate around the world. Using Brunei's Information Department (InfoDept) as a case study, this chapter looks at how the agency has evolved from its inception in the 1950s to 2019 in its embrace of both old and new media to pursue its mission and objectives as a government-run media agency. The results demonstrate how new media, such as social media, can complement old media if done right. The case study on InfoDept contributes to the growing field of research related to the increased advancement, development, application, and impact of new technologies in bolstering the digital governance process. This chapter also provides strong evidence on how governments can improve its general governance process and unlock the digital dividend in the 21st century by incorporating new media into its public policy architectonic. Salient lessons for policymakers and practitioners on digital governance have also been presented in this chapter.

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