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Managing Electronic Records in Higher Education Institutions

Managing Electronic Records in Higher Education Institutions

Vusi W. Tsabedze
Copyright: © 2020 |Pages: 26
ISBN13: 9781799818755|ISBN10: 1799818756|ISBN13 Softcover: 9781799818762|EISBN13: 9781799818779
DOI: 10.4018/978-1-7998-1875-5.ch003
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MLA

Tsabedze, Vusi W. "Managing Electronic Records in Higher Education Institutions." Management Training Programs in Higher Education for the Fourth Industrial Revolution: Emerging Research and Opportunities, edited by Edgar Oliver Cardoso Espinosa, IGI Global, 2020, pp. 36-61. https://doi.org/10.4018/978-1-7998-1875-5.ch003

APA

Tsabedze, V. W. (2020). Managing Electronic Records in Higher Education Institutions. In E. Cardoso Espinosa (Ed.), Management Training Programs in Higher Education for the Fourth Industrial Revolution: Emerging Research and Opportunities (pp. 36-61). IGI Global. https://doi.org/10.4018/978-1-7998-1875-5.ch003

Chicago

Tsabedze, Vusi W. "Managing Electronic Records in Higher Education Institutions." In Management Training Programs in Higher Education for the Fourth Industrial Revolution: Emerging Research and Opportunities, edited by Edgar Oliver Cardoso Espinosa, 36-61. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-1875-5.ch003

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Abstract

This chapter presents findings on the management of e-records in a higher education institution (HEI) with a view to developing a best-practice framework for the management of e-records. The study has utilised interviews, observation document review, and questionnaire to generate data. The study revealed that there are weak institution policies and procedures to guide the management of e-records and the lack of knowledge and skills in the management of e-records. The study recommends, among other things, improvement of the e-records management policy framework and creation of awareness about management of e-records and regular training for records officers. Lastly, the chapter proposed a framework for managing e-records in HEIs.

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