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Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector

Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector

Arla Juntunen
Copyright: © 2009 |Pages: 22
ISBN13: 9781605662701|ISBN10: 1605662704|ISBN13 Softcover: 9781616925710|EISBN13: 9781605662718
DOI: 10.4018/978-1-60566-270-1.ch007
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MLA

Juntunen, Arla. "Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector." Knowledge Ecology in Global Business: Managing Intellectual Capital, edited by Miltiadis D. Lytras and Patricia Ordóñez de Pablos, IGI Global, 2009, pp. 86-107. https://doi.org/10.4018/978-1-60566-270-1.ch007

APA

Juntunen, A. (2009). Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector. In M. Lytras & P. Ordóñez de Pablos (Eds.), Knowledge Ecology in Global Business: Managing Intellectual Capital (pp. 86-107). IGI Global. https://doi.org/10.4018/978-1-60566-270-1.ch007

Chicago

Juntunen, Arla. "Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector." In Knowledge Ecology in Global Business: Managing Intellectual Capital, edited by Miltiadis D. Lytras and Patricia Ordóñez de Pablos, 86-107. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-270-1.ch007

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Abstract

This chapter focuses on the challenges of developing a knowledge management platform to support organizational memory and knowledge transfer. The study is based on a qualitative study in the ICT sector. First, the chapter discusses the development of the KM platform. Second, the benefits, and a competitive advantage of such a platform, are discussed. Finally, the conclusions are made, based on the case study.

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