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Organizations and Learning Process: Its Antecedents and Consequences in Enterprise System Implementation

Organizations and Learning Process: Its Antecedents and Consequences in Enterprise System Implementation

Weiling Ke, Kwok Kee Wei
Copyright: © 2009 |Pages: 18
ISBN13: 9781605662701|ISBN10: 1605662704|ISBN13 Softcover: 9781616925710|EISBN13: 9781605662718
DOI: 10.4018/978-1-60566-270-1.ch015
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MLA

Ke, Weiling, and Kwok Kee Wei. "Organizations and Learning Process: Its Antecedents and Consequences in Enterprise System Implementation." Knowledge Ecology in Global Business: Managing Intellectual Capital, edited by Miltiadis D. Lytras and Patricia Ordóñez de Pablos, IGI Global, 2009, pp. 236-253. https://doi.org/10.4018/978-1-60566-270-1.ch015

APA

Ke, W. & Wei, K. K. (2009). Organizations and Learning Process: Its Antecedents and Consequences in Enterprise System Implementation. In M. Lytras & P. Ordóñez de Pablos (Eds.), Knowledge Ecology in Global Business: Managing Intellectual Capital (pp. 236-253). IGI Global. https://doi.org/10.4018/978-1-60566-270-1.ch015

Chicago

Ke, Weiling, and Kwok Kee Wei. "Organizations and Learning Process: Its Antecedents and Consequences in Enterprise System Implementation." In Knowledge Ecology in Global Business: Managing Intellectual Capital, edited by Miltiadis D. Lytras and Patricia Ordóñez de Pablos, 236-253. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-270-1.ch015

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Abstract

This chapter uses organizational learning as a lens to study how firms implement the enterprise system. The core research questions are: What are the critical organizational factors affecting organizational learning in ES implementation? How do these elements shape the learning process and thereby influence ES implementation outcomes? To address these questions, we conducted comparative case study with two organizations that have recently adopted ES and achieved significantly different results. Based on the empirical findings, we propose a framework that describes how organizational factors affect the four constructs of organizational learning in ES implementation context — knowledge acquisition, information distribution, information interpretation and organizational memory.

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