Does Knowledge Management Improve Firm Performance? The Effect of Knowledge Distinctive Competences

Does Knowledge Management Improve Firm Performance? The Effect of Knowledge Distinctive Competences

Cesar Camison Zornoza, Daniel Palacios Marques, Fernando Jose Garrigos Simon
ISBN13: 9781599044866|ISBN10: 1599044862|EISBN13: 9781599044880
DOI: 10.4018/978-1-59904-486-6.ch002
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MLA

Zornoza, Cesar Camison, et al. "Does Knowledge Management Improve Firm Performance? The Effect of Knowledge Distinctive Competences." Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research, edited by El-Sayed Abou-Zeid, IGI Global, 2008, pp. 27-46. https://doi.org/10.4018/978-1-59904-486-6.ch002

APA

Zornoza, C. C., Marques, D. P., & Garrigos Simon, F. J. (2008). Does Knowledge Management Improve Firm Performance? The Effect of Knowledge Distinctive Competences. In E. Abou-Zeid (Ed.), Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research (pp. 27-46). IGI Global. https://doi.org/10.4018/978-1-59904-486-6.ch002

Chicago

Zornoza, Cesar Camison, Daniel Palacios Marques, and Fernando Jose Garrigos Simon. "Does Knowledge Management Improve Firm Performance? The Effect of Knowledge Distinctive Competences." In Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research, edited by El-Sayed Abou-Zeid, 27-46. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-486-6.ch002

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Abstract

In the resource-based view (RBV) approach, the knowledge border rests on the understanding of the distinctive competences creation and recreation process. Moreover, in spite of the importance of knowledge assets, how knowledge is generated in organizations is still an unknown factor. This research studies the effect of introducing knowledge management programs in the development of knowledge distinctive competences, as well as their capability to create economic rents. In addition, we established a conceptual delimitation of knowledge management as a directive system through a set of principles and practices, which is a theoretical innovation in this research line. The theoretical relationships we propose are tested in an empirical study carried out in 222 firms from the Spanish biotechnology and telecommunication sectors.

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