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A Framework for Introducing Knowledge Management in the Banking Sector: State of the Art and Empirical Results

A Framework for Introducing Knowledge Management in the Banking Sector: State of the Art and Empirical Results

Friedrich Roithmayr, Kerstin Fink
Copyright: © 2008 |Pages: 15
ISBN13: 9781599046037|ISBN10: 1599046032|ISBN13 Softcover: 9781616927004|EISBN13: 9781599046051
DOI: 10.4018/978-1-59904-603-7.ch012
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MLA

Roithmayr, Friedrich, and Kerstin Fink. "A Framework for Introducing Knowledge Management in the Banking Sector: State of the Art and Empirical Results." Knowledge Management Strategies: A Handbook of Applied Technologies, edited by Miltiadis D. Lytras, et al., IGI Global, 2008, pp. 316-330. https://doi.org/10.4018/978-1-59904-603-7.ch012

APA

Roithmayr, F. & Fink, K. (2008). A Framework for Introducing Knowledge Management in the Banking Sector: State of the Art and Empirical Results. In M. Lytras, M. Russ, R. Maier, & A. Naeve (Eds.), Knowledge Management Strategies: A Handbook of Applied Technologies (pp. 316-330). IGI Global. https://doi.org/10.4018/978-1-59904-603-7.ch012

Chicago

Roithmayr, Friedrich, and Kerstin Fink. "A Framework for Introducing Knowledge Management in the Banking Sector: State of the Art and Empirical Results." In Knowledge Management Strategies: A Handbook of Applied Technologies, edited by Miltiadis D. Lytras, et al., 316-330. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-603-7.ch012

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Abstract

The management of knowledge has become a major research field in different disciplines in the last years. A key issue is the future development of knowledge management as a “fashion” or “trend” initiative. A longitudinal empirical study conducted by the authors analyzing the literature of knowledge management from 1994 until 2004 comes to the conclusion that knowledge management is already transformed into a “trend”. Furthermore, this chapter deals with the integration of knowledge management in the banking sector by applying the building block approach from Probst, Raub & Romhardt. Currently knowledge management is used in an unbalanced manner and not considering all knowledge-intensive processes.

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