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Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains

Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains

Lisa J. Burnell, John W. Priest, John R. Durrett
Copyright: © 2008 |Pages: 22
ISBN13: 9781599049335|ISBN10: 1599049333|EISBN13: 9781599049342
DOI: 10.4018/978-1-59904-933-5.ch049
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MLA

Burnell, Lisa J., et al. "Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 571-592. https://doi.org/10.4018/978-1-59904-933-5.ch049

APA

Burnell, L. J., Priest, J. W., & Durrett, J. R. (2008). Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains. In M. Jennex (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 571-592). IGI Global. https://doi.org/10.4018/978-1-59904-933-5.ch049

Chicago

Burnell, Lisa J., John W. Priest, and John R. Durrett. "Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains." In Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, 571-592. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-933-5.ch049

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Abstract

An effective knowledge-based organization is one that correctly captures, shares, applies and maintains its knowledge resources to achieve its goals. Knowledge Management Systems (KMS) enable such resources and business processes to be automated and are especially important for environments with dynamic and complex domains. This chapter discusses the appropriate tools, methods, architectural issues and development processes for KMS, including the application of Organizational Theory, knowledge-representation methods and agent architectures. Details for systems development of KMS are provided and illustrated with a case study from the domain of university advising.

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