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Facilitator Toolkit for Building and Sustaining Virtual Communities of Practice

Facilitator Toolkit for Building and Sustaining Virtual Communities of Practice

Lisa Kimball, Amy Ladd
Copyright: © 2004 |Pages: 14
ISBN13: 9781591402008|ISBN10: 159140200X|EISBN13: 9781591402015
DOI: 10.4018/978-1-59140-200-8.ch017
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MLA

Kimball, Lisa, and Amy Ladd. "Facilitator Toolkit for Building and Sustaining Virtual Communities of Practice." Knowledge Networks: Innovation Through Communities of Practice, edited by Paul Hildreth and Chris Kimble, IGI Global, 2004, pp. 202-215. https://doi.org/10.4018/978-1-59140-200-8.ch017

APA

Kimball, L. & Ladd, A. (2004). Facilitator Toolkit for Building and Sustaining Virtual Communities of Practice. In P. Hildreth & C. Kimble (Eds.), Knowledge Networks: Innovation Through Communities of Practice (pp. 202-215). IGI Global. https://doi.org/10.4018/978-1-59140-200-8.ch017

Chicago

Kimball, Lisa, and Amy Ladd. "Facilitator Toolkit for Building and Sustaining Virtual Communities of Practice." In Knowledge Networks: Innovation Through Communities of Practice, edited by Paul Hildreth and Chris Kimble, 202-215. Hershey, PA: IGI Global, 2004. https://doi.org/10.4018/978-1-59140-200-8.ch017

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Abstract

The boundaries of a Community of Practice (CoP) have changed significantly because of changes in organizations and the nature of the work they do. Organizations have become more distributed across geography and across industries. Relationships between people inside an organization and those previously considered outside (customers, suppliers, managers of collaborating organizations, other stakeholders) are becoming more important. In addition, organizations have discovered the value of collaborative work due to the new emphasis on Knowledge Management—harvesting the learning and the experience of members of the organization so that it is available to the whole organization. This chapter offers a practical toolkit of best practices, tips and examples from the authors’ work training leaders to launch and sustain a virtual CoP, including tips for chartering the community, defining roles, and creating the culture that will sustain the community over time.

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